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Notification of Change in Order History Viewing Period
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Thank you for your continued patronage.
Due to changes in our system’s operational policy, we will be revising the period during which you can view your order history as follows:
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What's Changing
Previously:
You could view your complete order history, without any time restriction.
Going forward:
You will only be able to view your orders from the most recent 3 years (the past 36 months) via your My Page.
Please note: Older orders (beyond 36 months) will no longer be displayed in the system. However, if you need access to them, please contact us and we will provide the details individually. -
Effective Date
This change will be implemented gradually from July 2025. -
If You Need Older Order History
If you require order information from more than 3 years ago, kindly provide as many details as possible—such as “order number” or “order date”—via our inquiry form.
We will assist you individually as soon as your request is confirmed.
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Email Inquiry Form -
We remain committed to enhancing our services for your convenience.
Thank you for your understanding and continued support.
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