Problem of Non-Delivery of Automatic Emails sent from Shinei
Thank you for visiting Shinei -Japanese Kimono Fabric Store-.

We are currently experiencing a problem with our automatic emails not reaching some customers.

Since our automatic emails seem to be marked as spam to some recipient's mail server, the mail server might block/delete our emails automatically. (It may not be a problem of your email settings.)
If you cannot find our emails (such as confirmation email after ordering) either in the spam folder, please contact us.

If you are a registered member, you can also check your order details on MY PAGE > View by Order List after logging in.
If you pay by PayPal, it is possible to register your tracking number in your transaction details. Please let us know if you wish to do so.

(Currently, all our emails are not reaching Gmail users. Please enter other domain email address.)

We appreciate your kindly understanding.