Japanese Kimono Shinei

-Japanese Kimono Fabric Store-

News & Information (Latest Update: 30 Jun '23)

TOP > Guide & Help > Policies

Policies

[What We Sell]

Japanese antique/vintage Kimono, goods, teawares, art and more.

[How to Purchase]

We accept online orders through our website.

[Payment]

All prices on this site are in US dollars (USD).
PayPal and credit card payments are available.

Payment due date : Within 7 days from purchase date
(If you have placed an order unpaid, please complete payment by the above deadline.)

[Shipping]

After receiving your order and payment, we will ship your items within approximately one week.

Japan Post▼
EMS (Express Mail Service)
ePacket Air Mail (Weight limit: Under 2kg)
Economy SAL (Weight limit: Under 2kg)
Surface (Sea mail)

UPS (United Parcel Service)▼
UPS Worldwide Express Saver

[Customs/Taxes]

Import duties, taxes, and charges are not included in the item price/shipping fee.
It is the recipient's responsibility to pay import taxes and/or customs fees.

[Returns]

Due to the vintage/antique status and delicate nature of our items, we do not normally accept returns.
We provide refunds if fragile items (that are not described as cracked) are damaged during shipping/delivery.

[More Details]

Check "Guide & Help" page for more details:
https://www.net-shinei.co.jp/comsp/guide/index.php

How to Buy

1. Choose your favorite item

You can search for your favorite items by categories, by keyword, or from the new arrivals or sale listings.
*Please carefully review each item's size, detailed information, and photos before making a purchase.

2. Add items to cart

If you find an item you would like to purchase, please click the "Add to Cart" button. Once you have all the items you wish to purchase in your shopping cart, please move on to the order process.
*For PayPal Checkout, please complete the payment procedure from your shopping cart page.

3. Ordering procedure

If this is your first purchase, we recommend you register as our member.
You can skip entering your information on your next purchase, and can also check your purchase history and shipping status from My Page. >Register as a new member

4. Fill in customer information

Please enter your customer information and shipping address, and select your payment and shipping method.

5. Complete your order

Please make sure that the order details are correct, and click the "Order" button to complete your order.
*If you have selected credit card payment method, you will be asked to complete the payment procedure directly on the order confirmation page (Thanks Page).